As our Senior Technical Program Manager, Documentation & Quality Systems for Manufacturing Operations, you will support our Manufacturing Operations organization to develop and implement the internal centralized document management processes. You will work with our Manufacturing Operations leaders across Logistics, Prototype, Manufacturing Engineering, General Assembly, Hardware Development, and Corporate Quality to help us achieve our strategic and tactical milestones. You will work with the relevant leaders and teams to develop centralized and local standards, processes, tools and methods, project schedules, identify milestones, flag risks, estimate budgets, track costs, and clearly communicate ongoing progress.


  • Work with department leaders to translate the top-down corporate manufacturing strategy and milestones into detailed concepts, roadmaps, timelines, and deliverables
  • Work with cross-functional leaders to define all documentation requirements for manufacturing operations
  • Manage the implementation and standardization of quality systems requirements within manufacturing operations for efficient ramp-up
  • Manage the technical writing team and the cross-functional documentation processes
  • Develop and improve centralized documentation tools, methods, and systems
  • Increase the maturity level of our centralized equipment documentation & calibration records and improve processes
  • Coordinate and define cross-functional activities regarding ISO certification audits 
  • Establish standard reports to provide concise and effective communications to key stakeholders on program status, issues/risks, and accomplishments
  • Creating collaborations standards and decision standards
  • Develop our ERP documentation process and act as a Key User for manufacturing
  • Support key decisions working cross-functionally across engineering, manufacturing, quality, EHS to reach the right conclusions


  • BS or MS degree in an engineering discipline or equivalent experience
  • 7+ years of experience in manufacturing operations, quality, engineering, program management
  • Experience with high scale industry manufacturing (i.e. automotive, aerospace, etc) and the necessary integration with related functions such as logistics, quality, facility, safety & environmental, procurement
  • Strong track record in managing complex cross-functional projects or programs
  • Track record of process and organizational development activities
  • Experience with product management across different platforms
  • Experience in ISO9001, ISOTS16949, and other industry standards  

Bonus Qualifications

  • PMP certification
  • Six Sigma Certification
  • Strong understanding of the automotive industry and lean manufacturing 
  • Strong references that highlight your ability to build strong working relationships with senior leaders and engineers across functions and departments
  • An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience
  • Ability to manage confidential information
Vaccine Mandate

Employees working in this position will be required to have received a single dose of the J&J/Janssen COVID-19 vaccine OR have completed the two-dose Pfizer or Moderna vaccine series. In addition, employees will be required to receive a COVID-19 booster vaccine by the earlier of (1) April 15 or (2) within two months of becoming eligible for the booster vaccine.

Employees will be required to show proof of vaccination status upon receipt of a conditional offer of employment. That offer of employment will be conditioned upon, among other things, an Applicant’s ability to show proof of vaccination status. Please note the Company provides reasonable accommodations in accordance with applicable state, federal, and local laws.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.