The Program Management Office (PMO) at Zoox supports some of the company's most complex, cross-functional decisions and programs. When needed, members of the PMO will roll up their sleeves and work hand in hand with engineering and operations to solve issues that arise.
 
We pride ourselves on our ability to take complexity and translate that into meaningful actions and high-quality, timely decisions. We have a strong track record of helping the organization execute more effectively across a number of different programs and initiatives. We do this through clear thinking, problem-solving, implementing improved operational measures, and influencing and coaching tactics. 
 
The Technical Program Manager for Configuration Management role is a blend of execution and strategy. This person will manage the Configuration Management program end-to-end for post-factory gate config. They will be responsible for the delivery of solutions as well as overseeing the architecture and ensuring the security of the platform as the program continues to scale to meet the growing business. They will work to resolve issues as they arise by clearly identifying the problem, defining potential solutions, and completing the chosen path forward. They will work with many cross-functional stakeholders and leaders to ensure continuity of infrastructure and process, as well as effective communication, escalation, and resolution of issues.

Responsibilities

  • Perform all aspects of Configuration Management (CM) activities, including the development of Configuration Management planning documentation
  • Maintains data within the CM document management tools
  • Independently coordinate and conduct product and sub-system level technical design reviews and audits for new and derivative products
  • Working directly with engineering, quality assurance, operations, and program management to ensure cross-functionality and cohesion of end to end program
  • Developing and maintaining Configuration Management and Document Control processes
  • Maintain configuration management tools (including open source tools) to support configuration identification, control, reporting, and delivery of software baselines.
  • Providing guidance and training to company employees on document control policies and fostering compliance through knowledge dissemination
  • Participating in continuous process improvement projects across the organization
  • Managing the day-to-day activities of the process, including establishing priorities and work assignments
  • Tracking compliance with policies and procedures and resolving or escalating any compliance issues
  • Facilitating CM audits
  • Reviewing critical incident outage resolution results and responses and dispositions of failed changes due to issues related to the configuration management system (CMS)
  • Engaging with strategic projects to ensure configuration management can deliver the required CMS functionality within project timeframes
  • Chairing the configuration control board (CCB) and enacting changes as directed
  • Reviewing and publishing configuration management reporting

Qualifications

  • Bachelors Degree in related field or equivalent experience
  • At least seven years of hands-on experience in Configuration Management in automotive/aerospace product development or similar industry
  • Expertise in planning, implementing & monitoring of CM strategies and processes within the product life cycle
  • Strategic thinker with excellent stakeholder management skills - communicates effectively with personnel at all levels
  • Advanced proficiency in JIRA, servo, config mgmt tools, confluence etc
  • Integration of tools into pipelines and definition of quality gates
  • Experience in release & delivery processes of software products

Preferred Skills

  • CM certification
  • Experience creating roadmaps
  • Working knowledge of ERP Item Master database elements and BoM structures
Vaccine Mandate

Employees working in this position will be required to have received a single dose of the J&J/Janssen COVID-19 vaccine OR have completed the two-dose Pfizer or Moderna vaccine series. In addition, employees will be required to receive a COVID-19 booster vaccine within two months of becoming eligible for the booster vaccine.

Employees will be required to show proof of vaccination status upon receipt of a conditional offer of employment. That offer of employment will be conditioned upon, among other things, an Applicant’s ability to show proof of vaccination status. Please note the Company provides reasonable accommodations in accordance with applicable state, federal, and local laws.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.


A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.